How it works
From first message to an answer
No jargon, no surprises. Here is the path from your first message to an answer.
- 01
Step 1: You tell us what happened
Use the form, call or text. A few lines is enough: what the company did, and when.
- 02
Step 2: We read your papers and call you back
Magdalena goes through what you have and tells you whether it’s a case. The first consultation is free.
- 03
Step 3: You decide, in writing
If we take it, you get an agreement that says what the fee is, when you’d owe it and which costs are separate. Take it home before you sign.
- 04
Step 4: We go after the company
We write to them, negotiate and file in court if we have to. You hear from us at every step, in the language you prefer.
Before the call
Papers to gather, if you can
None of it is required to call us. It just helps.
The contract
Sales papers, financing or warranty booklet.
Repair orders and letters
Anything the shop, dealer or collector sent you.
Texts and a call log
Screenshots are fine. Dates and times matter.
Court papers
If you were sued, bring them the same day.
Send a few lines first
Free first consultation. Tell us what happened, in English or Spanish.
No attorney fee unless we win. Case costs are explained in writing first.